“I am happy to recommend Rick and his business, having known him as a professional fundraising colleague for nearly 17 years. Rick has shown, right throughout those years, both an impressive integrity in his fundraising and an outstanding insightfulness into the field of direct marketing.

Rick’s skills have been recognised by many leading charitable organisations, first as an employee and then through his specialist fundraising consultancy, Let’s Talk Marketing. I believe he is one of the few people in this country who can call himself an expert in charitable telemarketing. Certainly, it is arguable that there is anyone else who has his range of broad experience in the different aspects of charitable telemarketing, from raffles to lotteries, to regular giving and single gift acquisition programs”

Jeremy Maxwell, Development Manager, Epilepsy Foundation of Victoria


“We have received great feedback from one of our new donors who received the ‘thank you’ call. She wishes to donate again! We also had another new donor who made a secondary gift of $400 after the ‘thank you’ call. Please thank your team profusely from us. They’ve done a brilliant job with the campaigns”

Nisha Solanki, General Manager Fundraising & Community Relations, Prahran Mission


“I have professionally known and worked with Rick Sillett and Let’s Talk Marketing/Communication Direct since 2009. In my capacity as National Fundraising Manager for Vision Australia (VA) I worked with Communication Direct to move the Seeing Eye Dogs telemarketing program to VA. At the time of the merger the program has been running for approximately 4 years and was performing very well. With Rick’s strategic guidance and support we allocated more resources to the cash donor telemarketing program and further grew income and the donor base.

After viewing the success of the Seeing Eye Dogs Regular Giving program, it was suggested that we institute a telemarketing campaign for the VA product. Firstly we tested the program and then allocated appropriate budget to grow donor numbers in the regular and cash giver segments. This program is still running extremely well.

Working with Communication Direct has been a pleasure. Rick Sillett leads a team of professionals that are easy to deal with, provide timely and accurate information, evaluate campaign performance and have excellent attention to detail”

Jo-Anne Reeves, National Fundraising Manager, Vision Australia