Meet The Team


Rick Sillett – Chief Executive Officer  FFIA

Rick Sillett – CEORick is an experienced marketer and fundraiser with a successful track record of initiating business growth in diverse service industries.  Since 1983, Rick has held senior and executive management positions in marketing, product development, business development and market research.

After a successful career in the financial services sector, Rick was appointed Fundraising Manager for the Royal Victorian Institute for the Blind (now Vision Australia) and later, Fundraising Manager for Scope Victoria (formerly the Spastic Society). In these roles, Rick led the fundraising activities including direct marketing, donor and bequest development, trust income and special events – most notably, RVIB’s Carols by Candlelight.

In 2013, Rick purchased telemarketing company, Communication Direct. Communication Direct which is well known in Victoria in the charitable sector and has been conducting raffles for charities for over 20 years.  Communication Direct continues to specialise in the not-for-profit sector and has been privileged to work with many great charitable organisations.

Rick holds a Bachelor of Business in Marketing and has lectured in fundraising principles and direct marketing to students of RMIT and Monash University at Masters and undergraduate levels. Rick is a past Vice-President and Treasurer of the Victorian Chapter of the Fundraising Institute-Australia and has won many awards from the Institute including the National Award for FIA’s Most Outstanding Fundraising Project in Australia in 2003.  Rick is a Fellow of Fundraising Institute Australia.

Geoff Moore – General Manager
Geoff Moore – General Manager

Geoff is a highly experienced account executive who has been primarily working in the IT industry for IBM Australia, managing large client projects and programs of work across various industry sectors.

Geoff holds the position of General Manager of Let’s Talk Marketing and our telemarketing business, Communication Direct.

Most recently, Geoff managed a program of work to develop and implement a core application for the National Broadband Network (NBN) that will form the cornerstone to support the role out of the NBN to households across Australia.

Prior to the NBN role and since 1997, Geoff has held senior management positions on a number of IBM accounts including RACV, BHP Billiton, AGL and Telstra. These roles involved managing the IT projects together with client senior management and other stakeholder groups to achieve the desired outcome for all concerned.

Geoff brings a wealth of business knowledge and experience to our company which not only ensures our internal processes are well managed but also adds value to our existing clients and consultancy advice to prospective clients.

Lynn Sillett – Chief Financial Officer

Lynn Sillett – Chief Financial OfficerLynn is the Chief Financial Officer and has many years of finance and accounting experience. Lynn is also responsible for the vast array of human resources needs of our business.

Lynn has held finance and accounting positions with national and multinational companies including Data100 (now Nortel Networks), Ogilvy & Mather, Daca Software and Sportgrass P/L.

Lynn ensures our compliance with financial, human resources and other legislative requirement whilst making sure our financial wheels keep turning.

Michael Morris – Call Centre Team Leader


Michael comes to Communication Direct bringing a wealth of knowledge and proven experience spanning  20 years within the Call Centre (Inbound /Outbound) space across a variety of industries.

He has held positions  from Support roles to Operations Management, having worked in both Australia and more recently off-shore for 7 years in SE Asia –  Indonesia and Malaysia.

Michael has completed Higher Education in HR/Learning & Development at Melbourne University.

Michelle Kwan – Database Manager

MichelleKwan V2

Michelle has been working in data management in the corporate and non-profit sectors for over 15 years with an emphasis on increasing efficiencies for business users.

Michelle holds a Bachelor of Science from Deakin University and prior to joining the team she worked at Make-A-Wish Australia, designing database processes necessary to support a wide range of fundraising activities.

She is passionate about bringing her experience to her role with Communication Direct and using her skills to help to maximise funds raised for each of the charities in our portfolio.


Strategic Partnership

Communication Direct is proud to work with and recommend Royal Life Saving WA.